Download our New Raemoir App making it easier to enjoy rewards, track your purchases, collect Hot Drink Stamps and never miss out on Reward Card Offers – All in one Place!
For the best experience, we recommend using the latest operating system available for your device.
How To Get the Raemoir App and Login/Join?
Step 1 - Download Our App
DOWNLOAD The Raemoir App directly from the Apple App Store or Google Play Store.
Step 2 - reward card customers Login & Create password
Login using your active EMAIL registered with your Reward Card and set up your password. If you are unsure of your email address on your Reward Card account, click here to contact us. If your device supports it, you can enable biometric login for quick and secure access.
Step 3 - Not a member? Sign up directly in the app
Once you have download the app, simply follow the on-screen instructions, to sign up to our reward card scheme and use the app.
If your device supports it, you can enable biometric login for quick and secure access.
Exciting New App Only Offer – Free Hot Drink when you purchase 9 hot drinks
Scan your reward card in our Garden Restaurant, Raemoir Café or Takeaway when you purchase any Hot Drink.
Each Hot Drink you buy will count towards your Free Hot Drink, but you must remember to scan you in-app Reward Card for your purchase to count. Once you have bought 9 hot drinks the 10th purchase will automatically be FREE. Once you purchase a Hot Drink your app will update and show a tick against each hot drink purchased. This way you can keep track of your coffee purchases.
As a thank you for signing up to the Raemoir Rewards App, we have added two coffee stamps to get you started.
Features & benefits of using the Raemoir app
Access Your Digital Reward Card
Never lose your card again, no need to check your wallet, have it with you all the time in your phone. Tap the card icon on the top right ‘My Card‘ on the Raemoir app home screen and scan directly from the app in-store.
View and Use Your Reward Card Vouchers
Tap ‘Your Rewards‘ on the Raemoir app home screen and click ‘Vouchers’ to access your latest exclusive offers, birthday voucher* and simply scan the barcode in-store.
View your Reward Card IN-STORE OFFERS
Click ‘Your Rewards’ and tap ‘Offers’ to view your in-store vouchers, applied automatically at purchase when you scan your reward card.
View Your Purchase History
Just click on the ‘Account’ at the bottom right-hand corner and you will see your purchase history.
View & Update Your Personal Details.
Click on ‘Account’ and then details at the top right to view and change your details.
Easily Access our website & Social media channels
Digital connections all in one place.
Raemoir App Frequently Asked Questions –
1. How do I download the app?
You can download our app directly from the Apple App Store or Google Play Store.
2. How do I sign up?
a. Already a Reward Card Member? Download the app, select ‘Login/Register’ and use your email address associated with your Reward Card and create a password.
If you use a different email address, your rewards history won’t transfer and a new account will be created. If you are unsure of what email address to use and you are a reward card member. Please contact us here
b. Not a Reward Card Member and want to sign up? Download the app, select ‘Login/Register’ and use your email address and create a password.
3. I forgot my password — how do I reset it?
Tap ‘Forgot Password’ on the login screen and follow the steps to reset.
4. How do I get my free Hot Drink?
Simply make sure that you scan your in-app reward card every time to visit either the Garden Restaurant or the Raemoir Café for sit or takeaway hot drinks. Each time you purchase a hot drink you will see that a coffee cup on your app will gain a tick. Once you have purchased 9 hot drinks your 10th one will automatically be free. Please note, if you do not scan you in app reward card at the time of purchase, it is not possible to add in purchases retrospectively.
5. Do I need to be a Reward Card member to access offers?
Yes, some of our offers are for Reward Card Customers only. To access these please download the app.
6. How do I get my Reward Card offers?
Just show your in-app reward card or physical Reward Card to the Till Team. If you don’t have either, just give your details to our Till Team.
7. Can I see my past purchases?
Just click on the ‘Account’ at the bottom right-hand corner and you will see your purchase history.
8. Can I update my contact details?
Yes – hit ‘Welcome’ or ‘Account’ in the app and select the ‘Details’ at the top of the page to view and amend your details.
9. Can I still use my existing Reward Card?
Yes, your reward card is valid, the app is an additional part to our reward card scheme.
10. How do I use the Raemoir Rewards app in-store?
To use the app in-store, simply connect to our free Raemoir Guest WiFi. This ensures smooth access to your rewards and vouchers at the tills.
11. I no longer wish to be a member of the Raemoir Reward Cards Scheme or App?
To remove yourself from the Scheme –
a) Please contact us – Click Here – With your name, address and reward card number.
b) To unsubscribe for emails – please use the unsubscribe button on any email you have received from us.
c) Delete the App – once you have emailed us and unsubscribed you can delete the app from your phone.